We stand behind the quality of our products and want you to purchase with confidence.

 

Unused Parts Kits
If you are not satisfied with your purchase, you may return any parts kit that is unused, unassembled, and in its original condition for a full refund.

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Return Window
Returns must be initiated within 30 days of delivery.

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Condition Requirements
To qualify for a refund:

• All items must be unused and unassembled

• All components must be included

• Original packaging must be intact

• We reserve the right to refuse returns that show signs of use, assembly, damage, or missing parts.

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Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping method.

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Refund Processing
Once the returned kit is received and inspected, refunds will be issued to the original form of payment within 5–10 business days.

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Non-Returnable Items
Used, assembled, or partially assembled kits are not eligible for return.

To initiate a return, please contact us at info@tagelabs.com with your order number.

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